Tara Matthews, Tejinder K. Judge, Steve Whittaker. How do designers and user experience professionals actually perceive and use personas?. In Joseph A. Konstan, Ed H. Chi, Kristina Höök, editors, CHI Conference on Human Factors in Computing Systems, CHI '12, Austin, TX, USA - May 05 - 10, 2012. pages 1219-1228, ACM, 2012. [doi]
Abstract is missing.