Definition of Metric Dependencies for Monitoring the Impact of Quality of Services on Quality of Processes

Christian Mayerl, Kay M. Huner, Jens-Uwe Gaspar, Christof Momm, Sebastian Abeck. Definition of Metric Dependencies for Monitoring the Impact of Quality of Services on Quality of Processes. In Claudio Bartolini, Akhil Sahai, Jacques Philippe Sauvé, editors, Proceedings of BDIM 2007, 2nd IEEE/IFIP International Workshop on Business-Driven IT Management, May 21, 2007, Munich, Germany. pages 1-10, IEEE, 2007. [doi]

Abstract

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