Elijah Mayfield, Miaomiao Wen, Mitch Golant, Carolyn Penstein Rosé. Discovering habits of effective online support group chatrooms. In Thomas A. Finholt, Hilda Tellioglu, Kori Inkpen, Tom Gross, editors, ACM 2012 International Conference on Support Group Work, GROUP '12, Sanibel Island, FL, USA, October 27-31, 2012. pages 263-272, ACM, 2012. [doi]
Abstract is missing.