Helena McCabe, David W. Bustard, Kevin Curran, Niall Byrne. Managing Step Changes in Information System Support: Lessons from an Industrial Study. In Jaroslav Pokorný, Václav Repa, Karel Richta, Wita Wojtkowski, Henry Linger, Chris Barry, Michael Lang, editors, Information Systems Development, Business Systems and Services: Modeling and Development [Proceedings of ISD 2010, Charles University in Prague, Czech Republic, August 25-27, 2010]. pages 491-502, Springer, 2010.
Abstract is missing.