Talking about Chat at Work in the Global South: An Ethnographic Study of Chat Use in India and Kenya

Moira McGregor, Nicola J. Bidwell, Vidya Sarangapani, Jonathan Appavoo, Jacki O'Neill. Talking about Chat at Work in the Global South: An Ethnographic Study of Chat Use in India and Kenya. In Stephen A. Brewster, Geraldine Fitzpatrick, Anna L. Cox, Vassilis Kostakos, editors, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019. pages 233, ACM, 2019. [doi]

Abstract

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