Judy McKay, Peter Marshall, Nick Grainger, Rudy Hirschheim. Learning to listen: background conversations in enterprise system implementations. In Virpi Kristiina Tuunainen, Matti Rossi, Joe Nandhakumar, editors, 19th European Conference on Information Systems, ECIS 2011, Helsinki, Finland, June 9-11, 2011. pages 169, 2011. [doi]
Abstract is missing.