Norm Medeiros. Crisis management. OCLC Systems & Services, 25(2):73-75, 2009. [doi]
@article{Medeiros09a,
title = {Crisis management},
author = {Norm Medeiros},
year = {2009},
doi = {10.1108/10650750910961866},
url = {http://dx.doi.org/10.1108/10650750910961866},
researchr = {https://researchr.org/publication/Medeiros09a},
cites = {0},
citedby = {0},
journal = {OCLC Systems & Services},
volume = {25},
number = {2},
pages = {73-75},
}