How do Machine Learning, Robotic Process Automation, and Blockchains Affect the Human Factor in Business Process Management?

Jan Mendling, Gero Decker, Richard Hull 0001, Hajo A. Reijers, Ingo Weber. How do Machine Learning, Robotic Process Automation, and Blockchains Affect the Human Factor in Business Process Management?. CAIS, 43:19, 2018. [doi]

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