Jan Mendling, Hajo A. Reijers, Jorge Cardoso. What Makes Process Models Understandable?. In Gustavo Alonso, Peter Dadam, Michael Rosemann, editors, Business Process Management, 5th International Conference, BPM 2007, Brisbane, Australia, September 24-28, 2007, Proceedings. Volume 4714 of Lecture Notes in Computer Science, pages 48-63, Springer, 2007. [doi]
Abstract is missing.