The Nature of Knowledge-intensive Person-oriented Services - Challenges for Leveraging Service Engineering Potentials

Philipp Menschner, Marco Hartmann, Jan Marco Leimeister. The Nature of Knowledge-intensive Person-oriented Services - Challenges for Leveraging Service Engineering Potentials. In Witold Abramowicz, Rainer Alt, Klaus-Peter Fähnrich, Bogdan Franczyk, Leszek A. Maciaszek, editors, INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27 - October 1, 2010 in Leipzig, Germany. Volume 177 of LNI, pages 43-54, GI, 2010.

Abstract

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