Incentives in Service Level Agreement establishment the case of economic and social aspects

Wibke Michalk, Christian Haas. Incentives in Service Level Agreement establishment the case of economic and social aspects. In First International Workshop on Requirements Engineering for Social Computing, RESC 2011, Trento, Italy, August 29, 2011. pages 30-33, IEEE, 2011. [doi]

Abstract

Abstract is missing.