Towards a method of identifying the causes of poor user experience on websites

Robert S. K. Miles, Julie Greensmith, Holger Schnädelbach, Jonathan M. Garibaldi. Towards a method of identifying the causes of poor user experience on websites. In 13th UK Workshop on Computational Intelligence, UKCI 2013, Guildford, United Kingdom, September 9-11, 2013. pages 258-265, IEEE, 2013. [doi]

Abstract

Abstract is missing.