Juline E. Mills, Alastair M. Morrison. Measuring Customer Satisfaction with Online Travel. In Andrew J. Frew, Martin Hitz, Peter O'Connor, editors, Information and Communication Technologies in Tourism, ENTER 2003, Helsinki, Finland, 2003. pages 10-19, Springer, 2003. [doi]
@inproceedings{MillsM03,
title = {Measuring Customer Satisfaction with Online Travel},
author = {Juline E. Mills and Alastair M. Morrison},
year = {2003},
doi = {10.1007/978-3-7091-6027-5_2},
url = {https://doi.org/10.1007/978-3-7091-6027-5_2},
researchr = {https://researchr.org/publication/MillsM03},
cites = {0},
citedby = {0},
pages = {10-19},
booktitle = {Information and Communication Technologies in Tourism, ENTER 2003, Helsinki, Finland, 2003},
editor = {Andrew J. Frew and Martin Hitz and Peter O'Connor},
publisher = {Springer},
isbn = {978-3-211-83910-2},
}