Using Structured Representation and Data: A Hybrid Model for Negation and Sentiment in Customer Service Conversations

Amita Misra, Mansurul Bhuiyan, Jalal Mahmud, Saurabh Tripathy. Using Structured Representation and Data: A Hybrid Model for Negation and Sentiment in Customer Service Conversations. In Alexandra Balahur, Roman Klinger, Véronique Hoste, Carlo Strapparava, Orphée De Clercq, editors, Proceedings of the Tenth Workshop on Computational Approaches to Subjectivity, Sentiment and Social Media Analysis, WASSA@NAACL-HLT 2019, Minneapolis, USA, June 6, 2019. pages 46-56, Association for Computational Linguistics, 2019. [doi]

Abstract

Abstract is missing.