Changing only the aesthetic features of a product can affect its apparent usability

Andrew Monk, Kira Lelos. Changing only the aesthetic features of a product can affect its apparent usability. In Alladi Venkatesh, Timothy A. Gonsalves, Andrew Monk, Kathy Buckner, editors, Home Informatics and Telematics: ICT for The Next Billion - Proceedings of IFIP TC 9, WG 9.3 HOIT 2007 Conference, August 22-25, 2007, Chennai, India. Volume 241 of IFIP, pages 221-233, Springer, 2007. [doi]