Jamie Murphy, Roland Schegg, Doina Olaru, Charles F. Hofacker. Exploring Email Service Quality (EMSQ) Factors. In Marianna Sigala, Luisa Mich, Jamie Murphy, editors, Information and Communication Technologies in Tourism, ENTER 2007, Proceedings of the International Conference in Ljubljana, Slovenia, 2007. pages 425-434, Springer, 2007. [doi]
Abstract is missing.