Michael Naor, Susan M. Goldstein, Kevin W. Linderman, Roger G. Schroeder. The Role of Culture as Driver of Quality Management and Performance: Infrastructure Versus Core Quality Practices. Decision Sciences, 39(4):671-702, 2008. [doi]
@article{NaorGLS08, title = {The Role of Culture as Driver of Quality Management and Performance: Infrastructure Versus Core Quality Practices}, author = {Michael Naor and Susan M. Goldstein and Kevin W. Linderman and Roger G. Schroeder}, year = {2008}, doi = {10.1111/j.1540-5915.2008.00208.x}, url = {http://dx.doi.org/10.1111/j.1540-5915.2008.00208.x}, researchr = {https://researchr.org/publication/NaorGLS08}, cites = {0}, citedby = {0}, journal = {Decision Sciences}, volume = {39}, number = {4}, pages = {671-702}, }