Clifford Nass, Erica Robles, QianYing Wang. 'User as Assessor' Approach to Embodied Conversational Agents. In Zsófia Ruttkay, Catherine Pelachaud, editors, From Brows to Trust - Evaluating Embodied Conversational Agents. Volume 7 of Human-Computer Interaction Series, pages 161-188, Kluwer, 2004. [doi]
Abstract is missing.