Tembalethu Jama Ndwe, Etienne Barnard, Mqhele E. Dlodlo. Effects of application type on the choice of interaction modality in IVR systems. In Jan H. Kroeze, Ruth De Villiers, editors, 2012 South African Institute of Computer Scientists and Information Technologists Conference, SAICSIT '12, Pretoria, South Africa, October 1-3, 2012. pages 236-242, ACM, 2012. [doi]
Abstract is missing.