Sue Newell, Jacky Swan, Robert D. Galliers. The diffusion of business process reengineering: a conceptual model. In Walter Baets, editor, Proceedings of the Sixth European Conference on Information Systems, ECIS 1998, Aix-en-Provence, France, 1998. pages 467-482, Euro-Arab Management School, 1998. [doi]
Abstract is missing.