Hamid R. Motahari Nezhad, Sven Graupner, Sharad Singhal. Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements. In Boualem Benatallah, Fabio Casati, Gerti Kappel, Gustavo Rossi, editors, Web Engineering, 10th International Conference, ICWE 2010, Vienna, Austria, July 5-9, 2010. Proceedings. Volume 6189 of Lecture Notes in Computer Science, pages 468-481, Springer, 2010. [doi]
Abstract is missing.