A Fuzzy Approach for CRM System Selection in e-Business

Navid Nikmehr, Leila Sinaei, Mir Mahdi Seyed Esfahani. A Fuzzy Approach for CRM System Selection in e-Business. In Hamid R. Arabnia, Azita Bahrami, Ashu M. G. Solo, editors, Proceedings of the 2010 International Conference on E-Learning, E-Business, Enterprise Information Systems, & E-Government, EEE 2010, July 12-15, 2010, Las Vegas Nevada, USA. pages 154-159, CSREA Press, 2010.

Abstract

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