Ana Paula Vargas de Noronha, Elaine Venson, Rejane Figueiredo, Augusto Modesto. Applying Kanban to Manage Outsourced Maintenance Services: An Action Research in a Brazilian Government Agency. In Oscar Pastor, Renata Guizzardi, Gladys N. Kaplan, Jesús García Molina, Ana Moreira, Isabel Sofia Brito, Jose Luis de la Vara, Marcela Genero, Fabio Q. B. da Silva, Luca Cernuzzi, editors, Proceedings of the XX Iberoamerican Conference on Software Engineering, Buenos Aires, Argentina, May 22-23, 2017. pages 665-678, Curran Associates, 2017.
Abstract is missing.