Sussy Bayona Oré, José Antonio Calvo-Manzano, Gonzalo Cuevas Agustín, Tomás San Feliu Gilabert. Identify and Classify the Critical Success Factors for a Successful Process Deployment. In Rob Pooley, Jennifer Coady, Christoph Schneider, Henry Linger, Chris Barry, Michael Lang, editors, Information Systems Development, Reflections, Challenges and New Directions [Proceedings of ISD 2011, Heriot-Watt University, Edinburgh, Scotland, UK, August 24 - 26, 2011]. pages 11-22, Springer, 2011. [doi]
Abstract is missing.