Quality, Effectiveness and Information Systems: A Literature Review, Synthesis and Research Agenda

Sevgi Ozkan. Quality, Effectiveness and Information Systems: A Literature Review, Synthesis and Research Agenda. In Proceedings of the IADIS International Conference WWW/Internet 2003, ICWI 2003, Algarve, Portugal, November 5-8, 2003. pages 1269-1272, IADIS, 2003.

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