Boban Panajotovic, Borislav Odadzic. Architecture and Principles for the Customer Self-Service Management in Telecommunication. In Jaime Lloret Mauri, Vicente Casares Giner, Rafael Tomas, Tomeu Serra, Oana Dini, editors, The Fifth International Conference on Networking and Services, ICNS 2009, 20-25 April 2009, Valencia, Spain. pages 143-148, IEEE Computer Society, 2009. [doi]
Abstract is missing.