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Alignment of Software Quality and Service Quality

Priit Parmakson. Alignment of Software Quality and Service Quality. In Juhani Iivari, Kalle Lyytinen, Matti Rossi, editors, Advanced Information Systems Engineering, 7th International Conference, CAiSE 95, Jyväskylä, Finland, June 12-16, 1995, Proceedings. Volume 932 of Lecture Notes in Computer Science, pages 355-365, Springer, 1995.

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