Modeling after sales customer satisfaction using multinomial logistic regression insights from a South African car company

Satyakama Paul, Bhekisipho Twala, Tshilidzi Marwala. Modeling after sales customer satisfaction using multinomial logistic regression insights from a South African car company. In 2014 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2014, San Diego, CA, USA, October 5-8, 2014. pages 900-905, IEEE, 2014. [doi]

Abstract

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