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Should CI operators use social media to communicate with the public during crisis situations?: Lessons learned from a pilot study in Oslo Harbour

Laura Petersen, Laure Fallou, Paul Reilly, Elisa Serafinelli. Should CI operators use social media to communicate with the public during crisis situations?: Lessons learned from a pilot study in Oslo Harbour. In Bernd Hellingrath, Ivan Gojmerac, editors, 4th International Conference on Information and Communication Technologies for Disaster Management, ICT-DM 2017, Münster, Germany, December 11-13, 2017. pages 1-6, IEEE, 2017. [doi]

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