Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Conversational Systems

Claudio S. Pinhanez, Paulo Rodrigo Cavalin, Victor Henrique Alves Ribeiro, Ana Paula Appel, Heloisa Candello, Julio Nogima, Mauro Pichiliani, Melina Alberio Guerra, MaĆ­ra de Bayser, Gabriel Louzada Malfatti, Henrique Ferreira. Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Conversational Systems. In Chengqing Zong, Fei Xia, Wenjie Li 0002, Roberto Navigli, editors, Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing, ACL/IJCNLP 2021, (Volume 1: Long Papers), Virtual Event, August 1-6, 2021. pages 7014-7027, Association for Computational Linguistics, 2021. [doi]