Steven E. Poltrock, Jonathan Grudin. CSCW, groupware and workflow: experiences, state of art, and future trends. In Michael E. Atwood, editor, CHI '99 Extended Abstracts on Human Factors in Computing Systems, CHI Extended Abstracts '99, Pittsburgh, Pennsylvania, USA, May 15-20, 1999. pages 120-121, ACM, 1999. [doi]
Abstract is missing.