Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence

Lingyun Qiu, Jun Pang, Kai H. Lim. Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence. Decision Support Systems, 54(1):631-643, 2012. [doi]

Abstract

Abstract is missing.