A Systemic Framework to Evaluate Student Satisfaction in Latin American Universities under the COVID-19 Pandemic

Silvia Quispe-Prieto, Melissa Franchini Cavalcanti-Bandos, Manuel Caipa-Ramos, Alberto Paucar-Caceres, Héctor Heraldo Rojas-Jiménez. A Systemic Framework to Evaluate Student Satisfaction in Latin American Universities under the COVID-19 Pandemic. Systems, 9(1):15, 2021. [doi]