Sam J. Racine, John P. Curtin. Developing an airline freight management system: meeting airline and end-user challenges. In Gilbert Cockton, Panu Korhonen, editors, Extended abstracts of the 2003 Conference on Human Factors in Computing Systems, CHI 2003, Ft. Lauderdale, Florida, USA, April 5-10, 2003. pages 660-661, ACM, 2003. [doi]
Abstract is missing.