Convergence and synergy: Social Q&A meets virtual reference services

Marie L. Radford, Lynn Silipigni Connaway, Chirag Shah. Convergence and synergy: Social Q&A meets virtual reference services. In Information, Interaction, Innovation: Celebrating the Past, Constructing the Present and Creating the Future - Proceedings of the 75th ASIS&T Annual Meeting, ASIST 2012, Baltimore, MD, USA, October 26-30, 2012. Volume 49 of Proceedings of the Association for Information Science and Technology, pages 1-8, Wiley, 2012. [doi]

@inproceedings{RadfordCS12,
  title = {Convergence and synergy: Social Q&A meets virtual reference services},
  author = {Marie L. Radford and Lynn Silipigni Connaway and Chirag Shah},
  year = {2012},
  doi = {10.1002/meet.14504901111},
  url = {https://doi.org/10.1002/meet.14504901111},
  researchr = {https://researchr.org/publication/RadfordCS12},
  cites = {0},
  citedby = {0},
  pages = {1-8},
  booktitle = {Information, Interaction, Innovation: Celebrating the Past, Constructing the Present and Creating the Future - Proceedings of the 75th ASIS&T Annual Meeting, ASIST 2012, Baltimore, MD, USA, October 26-30, 2012},
  volume = {49},
  number = {1},
  series = {Proceedings of the Association for Information Science and Technology},
  publisher = {Wiley},
}