Adoption of online public grievance redressal system in India: Toward developing a unified view

Nripendra P. Rana, Yogesh Kumar Dwivedi, Michael D. Williams, Vishanth Weerakkody. Adoption of online public grievance redressal system in India: Toward developing a unified view. Computers in Human Behavior, 59:265-282, 2016. [doi]

Abstract

Abstract is missing.