Alessandra Re, Enrica Fubini. Call Centres in the Domain of Telecommunications: Ergonomic Issues for Well-Being Improvement. In Marvin J. Dainoff, editor, Ergonomics and Health Aspects of Work with Computers, International Conference, EHAWC 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings. Volume 4566 of Lecture Notes in Computer Science, pages 125-134, Springer, 2007.
Abstract is missing.