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"Invisible Whispering": Restructuring Meeting Processes with Instant Messaging

Julie A. Rennecker, Alan R. Dennis, Sean Hansen. "Invisible Whispering": Restructuring Meeting Processes with Instant Messaging. In D. Marc Kilgour, Colin Eden, editors, Handbook of Group Decision and Negotiation. Volume 4 of Advances in Group Decision and Negotiation, pages 25-45, Springer, 2010. [doi]

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