Ana Paula Retore, Leonelo Dell Anhol Almeida. Understanding Appropriation Through End-User Tailoring in Communication Systems: A Case Study on Slack and WhatsApp. In Gabriele Meiselwitz, editor, Social Computing and Social Media. Design, Human Behavior and Analytics - 11th International Conference, SCSM 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings, Part I. Volume 11578 of Lecture Notes in Computer Science, pages 245-264, Springer, 2019. [doi]
Abstract is missing.