Product Service System Design and Implementation in a Customer Centric World - An Approach to a User Oriented PSS Framework

Alexander Richter, Rebecca Bulander, Bernhard Kölmel, Johanna Schoblik. Product Service System Design and Implementation in a Customer Centric World - An Approach to a User Oriented PSS Framework. In Mohammad S. Obaidat, editor, E-Business and Telecommunications - 13th International Joint Conference, ICETE 2016, Lisbon, Portugal, July 26-28, 2016, Revised Selected Papers. Volume 764 of Communications in Computer and Information Science, pages 139-157, Springer, 2016. [doi]

Abstract

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