Kerry Rodden, Michael Leggett. Best of both worlds: improving gmail labels with the affordances of folders. In Elizabeth D. Mynatt, Don Schoner, Geraldine Fitzpatrick, Scott E. Hudson, W. Keith Edwards, Tom Rodden, editors, Proceedings of the 28th International Conference on Human Factors in ComputingSystems, CHI 2010, Extended Abstracts Volume, Atlanta, Georgia, USA, April 10-15, 2010. pages 4587-4596, ACM, 2010. [doi]
Abstract is missing.