Luis Rojas, Daniela Quiñones, Cristian Rusu. Understanding User Needs and Customer eXperience in Tourism Area. In Gabriele Meiselwitz, editor, Social Computing and Social Media. Participation, User Experience, Consumer Experience, and Applications of Social Computing - 12th International Conference, SCSM 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Part II. Volume 12195 of Lecture Notes in Computer Science, pages 217-225, Springer, 2020. [doi]
Abstract is missing.