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Understanding and Impacting the Practice of Business Process Management

Michael Rosemann. Understanding and Impacting the Practice of Business Process Management. In Marlon Dumas, Manfred Reichert, Ming-Chien Shan, editors, Business Process Management, 6th International Conference, BPM 2008, Milan, Italy, September 2-4, 2008. Proceedings. Volume 5240 of Lecture Notes in Computer Science, pages 2, Springer, 2008. [doi]

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