Samrend Saboor, Elske Ammenwerth. A Concept for the Assessment of Electronic Communication in Integrated Information Systems. In Danilo Ardagna, Massimo Mecella, Jian Yang, editors, Business Process Management Workshops, BPM 2008 International Workshops, Milano, Italy, September 1-4, 2008. Revised Papers. Volume 17 of Lecture Notes in Business Information Processing, pages 312-323, Springer, 2008. [doi]
Abstract is missing.