Contextual Bandit Applications in a Customer Support Bot

Sandra Sajeev, Jade Huang, Nikos Karampatziakis, Matthew Hall, Sebastian Kochman, Weizhu Chen. Contextual Bandit Applications in a Customer Support Bot. In Feida Zhu 0002, Beng Chin Ooi, Chunyan Miao, editors, KDD '21: The 27th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, Virtual Event, Singapore, August 14-18, 2021. pages 3522-3530, ACM, 2021. [doi]

Abstract

Abstract is missing.