Padej Phomasakha Na Sakolnakorn, Phayung Meesad. Decision Tree-Based Model for Automatic Assignment of IT Service Desk Outsourcing in Banking Business. In Ninth ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2008, In conjunction with Second International Workshop on Advanced Internet Technology and Applications, August 6-8,. pages 387-392, IEEE Computer Society, 2008. [doi]
Abstract is missing.