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Persona preparedness: a survey instrument for measuring the organizational readiness for deploying personas

Joni Salminen, Lene Nielsen, Malik Bahloul, Rasmus Grønlund Jørgensen, João M. Santos 0001, Soon-Gyo Jung, Bernard J. Jansen. Persona preparedness: a survey instrument for measuring the organizational readiness for deploying personas. Information Technology and Management, 25(2):173-198, June 2024. [doi]

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