Leonardo Sandoval-Guzman, Helen Petrie. Using Freedom of Information requests to understand usability problems with e-government websites. In Lynne E. Hall, Tom Flint, Suzy O'Hara, Phil Turner, editors, HCI 2017 - Digital make-believe. Proceedings of the 31st International BCS Human Computer Interaction Conference, BCS HCI 2017, University of Sunderland, St Peter's campus, Sunderland, UK, 3-6 July 2017. Workshops in Computing, BCS, 2017. [doi]
@inproceedings{Sandoval-Guzman17,
title = {Using Freedom of Information requests to understand usability problems with e-government websites},
author = {Leonardo Sandoval-Guzman and Helen Petrie},
year = {2017},
doi = {10.14236/ewic/HCI2017.14},
url = {https://doi.org/10.14236/ewic/HCI2017.14},
researchr = {https://researchr.org/publication/Sandoval-Guzman17},
cites = {0},
citedby = {0},
booktitle = {HCI 2017 - Digital make-believe. Proceedings of the 31st International BCS Human Computer Interaction Conference, BCS HCI 2017, University of Sunderland, St Peter's campus, Sunderland, UK, 3-6 July 2017},
editor = {Lynne E. Hall and Tom Flint and Suzy O'Hara and Phil Turner},
series = {Workshops in Computing},
publisher = {BCS},
}