Amit Sangroya, Pratik Saini, C. Anantaram. Chatbot as an Intermediary between a Customer and the Customer Care Ecosystem. In Richard Chbeir, Asanee Kawtrakul, William I. Grosky, Ali Ouni 0001, editors, Proceedings of the 9th International Conference on Management of Digital EcoSystems, MEDES 2017, Bangkok, Thailand, November 07-10, 2017. pages 128-133, ACM, 2017. [doi]
Abstract is missing.