How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots - Introducing SUCCAST through a mixed methods study

Shagun Sarraf, Arpan Kumar Kar, Marijn Janssen. How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots - Introducing SUCCAST through a mixed methods study. Decision Support Systems, 178:114132, March 2024. [doi]

Abstract

Abstract is missing.